Privacy Policy

This policy covers the Vobot Recorder app, the recording device and the related cloud services. Third-party pages reached from the app are governed by their own policies.

What you provide: account details such as your email address, subscription and payment information, and anything you write when contacting support.

Your content: audio synced from the device, together with the transcripts, notes and labels generated from it and any edits you make in the app.

Collected automatically: device model and firmware version, app and OS version, language and time zone, crash and runtime logs, and the basic usage records needed to diagnose problems.

We do not collect information unrelated to providing the service. The app does not record through your phone microphone; capture happens on the device.

To provide the service: pairing and settings, recording sync, transcription, notes, search and translation.

To maintain and improve it: diagnosing faults, fixing defects and understanding whether a feature works in practice.

For account and security purposes: verifying identity, handling subscriptions, detecting abuse.

To send necessary notices about your account, subscription or changes to the service.

Transcripts and notes are produced by speech recognition and large language models, which means your audio and text are transmitted to our servers or those of our providers for processing.

We do not use your recordings, transcripts or notes to train any model without your explicit consent.

Providers supplying model capability are required to process data only on our instructions, never to train their own models on it, and to retain it only for the limited period needed to complete the processing.

We do not sell or trade your personal information.

We share it only with your consent; with providers processing it on our behalf (speech recognition, cloud storage, payments, crash reporting); where required by law or a competent authority; or where necessary to protect users, the public or our legitimate interests.

If a merger, acquisition or asset transfer occurs, your information may transfer with the business. We will tell you beforehand and require the recipient to keep honouring this policy.

Data is encrypted in transit and access-controlled at rest. File transfer between the device and your phone runs over an encrypted channel.

Your information may be processed on servers outside your country or region. Where that happens, we apply the safeguards required by applicable law.

No method of transmission or storage is completely secure, and we will not claim otherwise.

Recordings, transcripts and notes stay under your account until you delete them. Deleted items are removed from the live service, and copies in backups clear on the normal rotation cycle.

After you close your account, the associated content is deleted within a reasonable period, except records we are legally required to keep.

In the app you can view, edit, export and delete your recordings and transcripts, and close your account.

You may ask us to access, correct or delete personal information we hold about you, withdraw consent you gave earlier, or request a copy of your data. Send such requests to the address below.

We respond within the period set by applicable law. Any information needed to verify your identity is used only to handle that request.

If you are in the European Economic Area, the UK or Switzerland: you have rights of access, rectification, erasure, restriction, objection and data portability, and you may lodge a complaint with your local supervisory authority. We process your information to perform our contract with you, on the basis of your consent, or on legitimate interests that do not override your rights.

If you are in California: you may request the categories of personal information we collect and share, ask for deletion or correction, and opt out of the sale or sharing of personal information. We do not sell personal information, and exercising these rights will not get you treated differently.

Elsewhere: we handle requests according to the data protection law that applies where you are.

This website uses only the technical storage needed to serve the pages. There is no cross-site advertising tracking. The app uses local storage for sign-in state and preferences.

The service is not directed at children under 13, or under the higher age set by local law where that applies. If we learn we collected a child’s information without guardian consent, we delete it promptly.

Updates are reflected on this page and in the date above. Significant changes are announced separately in the app.

For questions about this policy, or to exercise the rights above, use the Feedback entry in the app or the email address below.